Frequently asked questions

Orders are usually packed within 2–3 business days, then shipped via standard mail. Domestic delivery typically takes 3–7 business days, and international orders can take 1–3 weeks depending on your location.

Yes! We ship worldwide. Shipping costs are calculated at checkout, and orders over a certain amount qualify for free shipping.

Absolutely — every order gets its own tracking page with cute status updates from Milkdrop. You can look it up anytime on the track an order page using your order number and email.

Reach out as soon as possible through the contact page with your order number. If your order hasn't shipped yet, we can usually update it!

Our stickers are printed on durable matte or glossy vinyl with a waterproof, UV-resistant laminate — perfect for water bottles, laptops, journals, and even outdoor gear.

Most of our vinyl stickers can handle a trip through the dishwasher, but for best results (and a longer happy life), we recommend hand washing.

We don't take 1:1 commissions right now, but we love hearing your ideas! Suggest a design on the What Should I Make Next? board — community favorites often become real stickers.

We accept credit and debit cards, Apple Pay, Google Pay, and PayPal at checkout.

Nope! You can check out as a guest. Creating an account just lets you save addresses, track orders more easily, and collect badges.

Yes — all payments are processed securely through Stripe and PayPal. We never see or store your card details.

Oh no! Please get in touch with a photo of the damage and your order number, and we'll sort out a replacement or refund right away. See our returns policy for details.

Since stickers are sold individually and at low cost, we generally don't accept returns unless an item arrives damaged or defective. Reach out and we'll make it right!